INFO: STAY ALERT. Due to coronavirus you must follow government advice. The situation is changing daily, please keep in touch with news and updates.

Coronavirus (COVID-19)

About COVID-19

Information

We are hoping to re-open fully from 4th July 2020. Until then, you are not permitted to travel unless you are a front line or NHS worker. You must submit your travel authority document at time of booking. If you are not front line or NHS and you have not cancelled your forthcoming booking we urge you to do so now. We will send a reminder if your payment is coming due and if you do not wish to be charged, you must cancel. Once payment is taken, you will not be refunded and you can't then change your dates. If you arrive and you are not a front line worker you will be refused entry and you will not be refunded.

Check-in

Only 1 person is allowed to check in, leave any other members of your group outside until we have booked you in. On arrival please wash your hands in the washroom before approaching reception.

Remember to ensure you socially distance on stairways etc.

The Dining room, Living room and playroom are currently closed. Daily cleaning is not possible due to government guidelines.

Corona virus (Covid-19) advice for guests with symptoms or known to have been exposed (last updated 11/3/20)

  1. Do not leave your room.
  2. Place your do not disturb sign on the outer door handle

  3. Phone 01323 724120 (or email info@thesheldon.co.uk) and leave a message with your name, room number and number of people in your room

  4. We will bring you food and any items you may need. This will be left outside your door as required.

  5. You must use the plastic bin liners provided to dispose of all waste. Make sure you place this bag, tied outside your room door daily. If you require anything please email or phone us and we will let you know when we are delivering it. Towels must be bagged and tied when required to be changed.
  6. (Please note, food, drinks, toiletries and towels are chargeable, a small service charge will be added. - Your travel insurance will in most cases cover this)
  7. If your condition deteriorates please phone 999. Whilst we don’t offer a 24 hour reception, (8am to 10pm usual hours) it will be possible for someone to let emergency services in – do not leave your room.

If you have no reason to suspect you have been exposed, then please remain vigilant….

  • ALWAYS wash your hands before leaving your room

We are working hard to keep our public areas sanitised, we are wiping door handles, light switches, handrails etc daily. We may close the dining room and public lounge/playroom -Remember to wash your hands in the reception facilities before going back to your room -During this period the dining room, Lounge and playroom may be closed. We apologise for this inconvenience.

If we are forced to re-close:

  1. The government may force our closure.
  2. If we become sick there may be an interruption to normal daily service/activity. We will keep you up to date with any developments

PLEASE CHECK THIS PAGE DAILY, Keep safe and we wish you all well

Breakfast

Saturday Morning:

Apple oats (Home made) Oats, water, grated apple, maple syrup, raspberry coulis (contains OATS)

On the side Toast and 1 additional item (Boiled egg, sausage, nut/seed/fruit mix, cheese portion, piece of fruit, tinned fruit)

With Fresh coffee bag, orange juice

N.B: If you have dietary requirements or are vegan, we have alternatives, please email at least 24hours prior to arrival!